Shipping policy
Last updated: August 29, 2026
Shipping & Delivery
At BuniEase, we work to process and deliver your order as quickly and reliably as possible.
Please review the information below before placing your order.
Order Processing
Orders are generally processed within:
1–3 business days
Processing time refers to the time required to prepare your order for shipment after your order has been successfully placed and payment has been confirmed.
Business days do not include weekends or applicable public holidays.
During periods of unusually high order volume, promotions, holidays, or other circumstances that affect fulfillment operations, processing times may occasionally take longer.
Estimated Delivery Time
After your order has been processed and shipped, the estimated delivery time is generally:
8–15 business days
Delivery times are estimates and may vary depending on:
- Your shipping destination
- Carrier operations
- Customs processing
- Local delivery services
- Holidays
- Weather conditions
- Unexpected logistical disruptions
- Other circumstances outside our reasonable control
The estimated delivery timeframe does not include the 1–3 business days of order processing.
Therefore, the total estimated time from placing an order to delivery may be approximately:
9–18 business days
These are estimates only and are not guaranteed delivery dates.
Order Tracking
Once your order has been shipped, you will receive tracking information at the email address provided during checkout, where tracking is available.
Please allow some time for tracking information to become active after your order has been shipped.
Tracking updates may occasionally take several days to appear while the package moves through the carrier's network.
Shipping Destinations
We currently offer shipping to destinations available at checkout.
Shipping availability may vary depending on the destination, product availability, carrier restrictions, or other logistical considerations.
If your destination is not available during checkout, please contact us at:
and we will do our best to assist you.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
If free shipping is offered for a particular order or promotion, the applicable terms will be displayed on the website or during checkout.
Customs, Duties and Import Charges
Depending on your destination, your order may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities.
Where such charges are legally applicable and are not included in the amount paid at checkout, they may be the responsibility of the customer.
BuniEase does not control customs authorities or the amount of any customs duties or taxes that may be assessed.
Customers are responsible for complying with applicable import requirements in their country or region.
Delayed Orders
We make reasonable efforts to process and ship orders within the timeframes stated on our website.
However, delivery may occasionally take longer than the estimated timeframe due to circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, logistical disruptions, or other unforeseen circumstances.
If we become aware that we cannot ship your order within the timeframe we represented at the time of purchase, we will contact you as soon as reasonably practicable and provide the applicable options required by law.
For U.S. orders, applicable federal law generally requires online sellers to have a reasonable basis for advertised shipment timeframes. When a seller cannot ship within the promised timeframe, the customer must generally be given the opportunity to consent to a delay or cancel the order and receive a prompt refund, subject to the applicable rules.
Lost or Stolen Packages
Once a package has been delivered to the shipping address provided at checkout and the carrier's tracking information indicates successful delivery, please contact us if you believe the package cannot be located.
We will work with you and, where appropriate, the carrier to investigate the situation.
Please ensure that your shipping address is accurate and complete when placing your order.
BuniEase cannot guarantee recovery of packages that are confirmed by the carrier as delivered but are subsequently lost or stolen after delivery.
Nothing in this section limits any rights or remedies available to consumers under applicable law.
Incorrect Shipping Address
Please carefully review your shipping information before completing your order.
If you realize that you entered an incorrect address, contact us as soon as possible at:
We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
If an order is returned to us because the address provided by the customer was incorrect or incomplete, we will contact you regarding the available options.
Additional shipping costs may apply where permitted by applicable law.
Delivery Attempts
If a carrier is unable to deliver your order because no one is available, the address is inaccessible, delivery instructions are incomplete, or another delivery issue occurs, the carrier may make additional delivery attempts or hold the package for collection.
Please follow the carrier's instructions and contact us if you need assistance.
Orders That Are Refused or Returned to Sender
If a customer refuses delivery or fails to collect a package and the carrier returns it to the sender, please contact us at buniease@gmail.com.
Depending on the circumstances, additional shipping costs may apply before the order can be reshipped.
Any refund will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
Delivery Delays Outside Our Control
While we work hard to provide a reliable delivery experience, some events are outside our reasonable control.
These may include:
- Severe weather
- Natural disasters
- Carrier disruptions
- Customs delays
- Public holidays
- Transportation disruptions
- Government restrictions
- Unexpected logistical issues
- Other events beyond our reasonable control
Such circumstances may cause delivery to take longer than the estimated timeframe.
We will make reasonable efforts to assist you and provide relevant information when we become aware of a significant delay.
Contact Us
If you have questions about your order or shipping, please contact us:
BuniEase
Email: buniease@gmail.com